Contact Us
Please send your inquiry to
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Cancellation and change requests
Please see the confirmation email. We kindly ask you to contact us by the method described.
*Cancellation fees may apply. For details, please contactFrequently Asked Questionsfor more information.
Inquiry about plan contents
Please contact the guide indicated in the reservation confirmation e-mail.
If you do not know the contact information for your guide, please contactthis way (direction close to the speaker or towards the speaker)Please check from
Before contacting usFrequently Asked QuestionsPlease also refer to
Customers who wish to receive a receipt
The issuance method differs depending on the payment method.
Please check the items below for the payment method you are using.
In case of local settlement
Issued by local tour guides and facilities.
Please request a receipt at the time of settlement.
*Some businesses may not be able to issue receipts, so please contact the guide in charge in advance if you need one.
In case of advance payment
If you need a receipt,Reservation Confirmation ScreenPlease download the file from the following link.
＊Availability Period: From 2 days to 90 days after the date of participation
*Please note that this does not apply to qualified receipts.
(Available 24 hours a day, 7 days a week)
Please contact the guide directly.
If you do not know the contact information for your guide, please contactthis way (direction close to the speaker or towards the speaker)Please check from
Frequently Asked Questionsfor more information.
